Who we are and what we do

We are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. 

Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.

We focus on ensuring that people’s worries and concerns about current services are addressed.

We work to get services right for the future.

How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to us to find information about health and social care services available locally.

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

Meet the team

Find out more about the staff team at Healthwatch Bradford and District, their roles, and how you can get in touch with each person.

Meet the team

Sarah - Chair of the Board of Trustees

image of Sarah, the Chair of the Board of Trustees

As the Chair of the board of trustees, I work with the other trustees and staff to help set the strategic direction of Healthwatch Bradford and District. We meet regularly to look at finance reports, agree the budget, get updates on the work of the staff team and make any decisions that are important to ensure the charity is as strong and effective as possible. We also work closely with the senior staff team to make sure they have the support they need. I previously managed Healthwatch Bradford and District, and I’m passionate about ensuring our local community has a strong voice in the local NHS. I know from personal experience, as both a patient and a carer, that the NHS can be confusing and it can be hard to have your voice heard. We are a diverse and brilliant community, and it’s vital that every part of it has the chance to speak up and help shape our care.

Outside of my role, I’ve got two young children so I’m often busy with them, but I also love yoga and walking in the woods and moors around the District.

I think Healthwatch Bradford and District does a vital job hearing from people across the District, sharing their experiences and views with the NHS, and helping the health and care system better understand the community. I love that I can support this, and I really enjoy getting to work with the fantastic team.

 

Emma - member of the Board of Trustees

Emma - member of the board of Director

"Healthwatch Bradford and District plays a vital role in making sure every person’s voice is valued, respected, and used to drive meaningful change across our local health and care systems."

I’ve always been driven by a deep belief that people deserve to be heard when it comes to their health, wellbeing, and social care. That belief has shaped my entire career and I’ve spent my life working across health and social care. I have spent time in emergency departments, on hospital wards, within social care services, and alongside community groups where I’ve witnessed extraordinary dedication across our system, but I’ve also seen where things fall short. Those experiences have strengthened my conviction that listening to people’s real stories is the key to creating better, fairer, and more responsive services.

As a Trustee of Healthwatch Bradford and District, I’m proud to help ensure that this principle sits at the heart of everything we do. My role involves supporting the leadership team with strategic decisions, guiding our communications, and helping to shape the organisation’s public presence so that the Bradford and district community knows we are here to champion what matters to them.

Outside of work, life is full and joyful. I have a large, lively family, I foster dogs (which brings chaos and love into the house), and I find calm and creativity through crochet.

 

Jo - member of the Board of Trustees

image of Jo

“I’m committed to making sure every voice, especially those often overlooked, shapes the future of our local health and care services.”

Alongside my work as an Aviation Ops Co‑ordinator, I serve as a trustee where my role is to read, question, and challenge. I bring real‑life experience into board decisions, always trying to make sure services and strategies work for the people they’re meant to help. Because I commute between cities for my job, I get to see how health services operate in different parts of the country. That wider perspective really influences my understanding of services, especially when I see how differently things can be done in other areas of the UK.

I have a particular interest in children’s services, the elderly, and vulnerable communities as I feel these people have seldom heard voices and need to be supported within healthcare services. As a Healthwatch board member, I champion the voice of local people in health and social care. I use lived experience, community insight, and independent challenge to influence decisions, improve services, and ensure people are heard. I’m driven by a belief that everyone deserves safe, fair, and accessible care, and that real change happens when the public voice is at the table and taken seriously.

I’m also currently studying a diploma in Aesthetics. When I’m qualified, I hope to be able to help people with cleft palates or other facial issues or scarring. It’s important to me to support people who might otherwise struggle to access the help they need. I really agree with the sentiment that the health and care system works best when it truly listens to the people it serves.