Where you can go to get help out-of-hours
The NHS pledges to provide services at a time that's convenient for you. They have produced guidance on how best to access services out-of-hours that can be found in full online.
- Phone NHS 111
This service is open 24 hours a day, 7 days a week. This is a service that provides medical advice as well as the details of the services closest to you that help you deal with your need following a medical assessment. - Visit your local pharmacy
Your pharmacist will be able to help you with a number of issues. Take a look at four ways that your local pharmacist can help you. Find their opening hours and check opening times using the NHS pharmacy service search. - Visit your nearest NHS walk-in centre
If you need treatment for minor injuries or illnesses such as cuts, bruises and rashes you can visit your nearest NHS walk-in centre, urgent care centre or minor injuries unit. These are not suitable for treating long term conditions. To be seen at one of these services you do not need an appointment, or to be registered. You may be referred to one of these services by NHS 111, or you can just walk in.
Should I go to Accident & Emergency?
Accident and Emergency departments are for serious or life-threatening emergencies and should not be used as an alternative to a GP appointment. You should go to your nearest A & E if you require urgent medical attention.
For example if you’re experiencing:
- loss of consciousness
- chest pain
- breathing difficulties
- fits that are not stopping
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
- stroke
- major trauma
Not all hospitals have an A & E department. Use the A & E service search to find your nearest A&E department or read the guidance in full from the NHS to find out more about when to go to A&E.
